What to Expect

What to Expect

The Polar Express Train Ride

Set to the sounds of the motion picture soundtrack, passengers will relive the magic of the classic story as they are whisked away on THE POLAR EXPRESS™ for a magical one-hour trip to the North Pole. Once on board, your car hosts will work their way through the coach and punch your golden ticket before hot chocolate and delicious Walker’s Shortbread are served by dancing chefs. Passengers then read along with the classic children’s book, The Polar Express, by Chris Van Allsburg.

Santa and his helpers board the train to greet passengers and each guest is given the first gift of Christmas – a silver sleigh bell. During the trip, characters on each car lead passengers in caroling and onboard entertainment just like in the film! Each guest will take home a keepsake sleigh bell in addition to the wonderful memories made on this magical trip.

Please Note: Based on feedback from our guests and a continued emphasis on improving the show inside the train, this year’s event will not feature an outdoor North Pole set. Santa will still board the train to greet passengers and present The First Gift of Christmas at the appropriate time during the show as he does at our other major market locations.

Further event information is available in Frequently Asked Questions.

Walker's Shortbread Cookies

Coach Class

Coach Class

Whippany Coach Class

Each coach on THE POLAR EXPRESS™ Train Ride at Union Passenger Terminal New Orleans offers the same class of service. In order to offer the best experience for all guests, seating is assigned on board the train and you will select your own seats during the online checkout process as you would on an airline. Please review the Seating Chart carefully before booking. All seats on board the train are assigned and you will select your own seats during checkout.

2024 Coach Class Pricing

Value Departures: $50 Adult, $42 Child │ Standard Departures: $65 Adult, $57 Child │ Premium Departures: $78 Adult, $70 Child

Additional ticketing service fee and local tax will apply.

Boarding

Boarding

CREDITS

Executive ProducerAllen Harper
Executive ProducerJohn Harper
ProducerMichael May
Artistic DirectorKasady Kwiatkowska
Production Stage ManagerOlivia Leslie
Lighting DesignerGuy Rhodes
Sound DesignerJoe Palermo
Costume DesignerJesus Perez
General ManagerJarrette Ireland
Production ManagersBryce McWilliams
Michael Thomas -Visgar
Business ManagerCarolina Perozo
Marketing ManagerTeresa Craft